Content Management Services
CMS Platform Migration Strategy
Whether it’s replatforming from legacy CMS to Drupal or migrating from older/unsupported versions of Drupal to Drupal 9 – leave the migration complexities to our experts. We have you covered in terms of improving site performance, security, operational efficiency and data integrity.
– Mobile-first approach: Drupal 9 follows a mobile-first approach that includes many out-of-the-box responsive elements and themes. Ensuring your website implementations are responsive by design and can adapt to your user’s screen size and specifications.
– Omnichannel content publishing: Drupal 9’s intuitive authoring tools like the WYSIWYG Editor, CKEditor, in-place editing, for content creation, workflow, and publishing help you create, manage, and deliver content across multiple touchpoints consistently.
– Integration with RESTful web services: Drupal 9 brings support for accessibility technologies through RESTful web services, unlike the earlier versions where support for web services was through add-on modules.
– Blazing Performance Drupal combined with JavaScript frameworks lets websites gain exceptional speed and interactivity. Drupal 9’s third-party integration capabilities, built-in web services, and modules overcome bottlenecks and delays to create amazing experiences quickly.
Digital Experience Platform Implementation
Designing and building platforms to manage multi-regional/multi-lingual/multi-brand sites, campaign-driven microsites for products & services requires thoughtful planning in terms of technical considerations, governance and optimization. Fiakominds can help.
A DXP levitates/enhances your customer experience, which in turn means more site visits, longer customer retention and increase customer satisfaction. Moreover, DXP’s improves your overall operational efficiency, lowering your maintenance costs, technical debts and making your website performant. Deciding if your business needs a DXP requires you to take into account your current digital experience and the customer experience you would like to deliver.
– Connect with customers anytime and anywhere: DXPs come along with flexible ways to distribute your digital experiences across multiple digital channels seamlessly.
– Better personalization: DXPs help deliver truly omnichannel experiences and eliminates personalization in silos. It empowers businesses to build relevant customer journeys across all touchpoints and also facilitates website personalizations.
– Manage a multi-channel digital environment: A DXP also enables you to manage your digital ecosystem across web, mobile, kiosks and even in-store touchpoints. It helps you generate a 360 view of your customer, with insights that help your business deliver smarter, more personalized experiences.
– Integrate: A DXP meets your businesses unique demands by including commerce, content, cloud, and APIs that helps you connect your experience to your existing and new technology stack. This helps your business scale and grow effectively and easily.
– Scale your digital presence: A DXP offers ease of use, enterprise features and flexibility all under one roof. It helps you assemble and deploy digital experiences quickly and easily while enforcing brand governance across thousands of digital experiences!
Integration Services
Get your systems to work together by integrating your content with contacts, products/orders, payment gateways and other forms of data. Our experts are well versed in connecting systems through API based, headless architecture and custom built connectors.
To meet evolving consumer expectations, marketing teams invest in wide range of technologies. Many of them are managed independently or poorly integrated which results in data silos and delivering poor experience to users. Our Drupal integration experts specialize in building integrated digital ecosystems that empower your marketing team to understand your consumer better, create and deliver personalized experiences that drive conversions.
– Integrating Content & Commerce: Connect your Drupal ecommerce or any ecommerce platforms such as Magento, Shopify, Salesforce Commerce Cloud, BigCommerce with Drupal experience to fuel experience-driven commerce.
– Martech & Third Party Integrations: By combining our deep integration experience and proven methodologies, we can connect all your MarTech tools such as CRM, Marketing automation, Chatbots, IoT, mobiles apps and other business systems to optimize your digital operations.
– ERP Integrations: We understand the complexities and costs involved in connecting your digital experience platform with ERP systems. Our digital and ERP integration specialists can help architect flexible, cost-effective and efficient integration solutions to meet your business goals.
– Google Services Integrations: We can help gather valuable customer insights by integrating your Drupal application with Google Services. Our Google Certified Experts have experience in integrating Google Analytics, Google Feedburner Service, Google Webmasters, Google Adwords, etc.
Support & Maintenance
Customer experience has a direct impact on business performance. Well-supported systems ensure better CX, by delivering a secure, bug-free, and enhanced experience.
While IT leaders constantly strive to reduce friction and create lasting value while managing multiple digital experiences. This complexity, mixed with the impact of security threats, skills gaps, and budget challenges, creates additional complexity and costs, particularly when it comes to resolving problems quickly. Fiakomind’s industry-leading, automated support and maintenance services help businesses accelerate & streamline digital transformation adoption. We help businesses transform IT maintenance with advanced analytics, AI-powered insights, and automation.
– Innovative GTM SolutionsWe integrate your requirements with our technology expertise, the center of excellence thought leadership, and our experienced team to develop innovative GTM solutions.
– Well-defined SLA structure Fiakominds offers dedicated certified developers and 24X7 SLA-based support plans to ensure issues are resolved proactively with set priority levels fulfilling the committed turnaround times.
– Strong Governance We help businesses better manage their risks and compliance with robust governance against their business objectives.
Case Studies
Non Profit migration from licensed to Open-Source CMS
Drupal was identified as a solution primarily for its simple...
Multibrand Multisite Drupal Migrations
One of the largest American publishing conglomerates was struggling to...